When it comes to social marketing, it seems that small businesses in the UK just don't get it. Despite all the buzz surrounding social platforms such as Facebook and Twitter, a recent study by the Forum of Private Business discovered that many SME's are struggling to see any real value in their inclusion in the marketing mix.
According to the survey of 5,800 small to medium-sized businesses in the UK, around 21% of them rated social networking platforms as "not useful", whilst 6% claimed that they were "useless". So is social marketing really just a box of nail-holes, or are UK businesses just doing it wrong?