Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts

Friday, 4 March 2011

An iterative approach to UX design

So all great web design projects start out with that spark of unbridled genius. You're so convinced that your latest inspiration will be the answer to all your marketing prayers that you funnel your budget into it with gusto.



You spend weeks with a reassuringly expensive design consultant sculpting the perfect user experience from top to bottom, safe in the knowledge that it'll work. You're not sure how, but it will.



You share your vision with stakeholders who make enthusiastic noises, and push the project eagerly into production. After months of development, the finished site is unveiled to your waiting public. Then nothing happens.



Saturday, 26 February 2011

Finding your motivation

There are as many motivations for starting up in business as there are stars in the sky. My own business is a web design and build agency in Newcastle, but I guess this applies to any kind of company.

The reasons that crop up most often seem to be…



Wednesday, 21 July 2010

Bad times for Murdoch

Last month, The Times introduced a controversial new "paywall", demanding paid subscription to access its content, losing almost 90% of its online readership in the process, according to the Guardian.

Wednesday, 5 August 2009

Size Isn't Everything

I'm sure most designers and design agencies, particularly on the web, harbour an unshakable desire to work with the biggest brands in the world. I'm sure most of us have dreamed, at one time or another, of landing a high profile account with the likes of Nike, Coca-Cola or Samsung. For most of us, this represents the pinnacle of our profession; The bigger, the better. But I'm not sure that's true.

Don't get me wrong; I'd love to be working on the next mobile handset launch, or designing a sexy new consumer web application with a seven-figure marketing budget, but I think there's a far more interesting world out there, that is often overlooked in the quest for fame and fortune.

I've been in the web design business for about more than 10 years now. In that time I've gone from freelancer to creative director to managing director, and some of the most challenging and engaging projects I've worked on have been with start-ups and SMEs. The characters behind these companies have a deep emotional link with their brand that isn't often found at a more corporate level; Something I find incredibly attractive and inspiring.

Since founding Moko Digital last year, my horizons have broadened dramatically. As part of The Dene Group, I often find myself pitching alongside Steve Salam, who has a plethora of big-brand experience to call upon that, at first made me feel a little inadequate. It's a difficult act to follow. And then I began to take stock of my career.

Looking back and assessing the true value of what you've achieved can be an empowering experience. And by value I don't mean your profit margin or your market share; I mean the value you have bestowed upon your client through your work. What effect your design work and expertise had on their lives and businesses (which for most start-ups are inextricably linked).

Beyond the nostalgic sense of accomplishment, and the pang of indignity over some of my dubious design decisions in the early years, lay the realisation that I had changed lives forever. I could look myself in the mirror and say with confidence that I have created ground-breaking brands and shaken markets to the core with my design work.

This might sound like a bold and egocentric statement, but it's undeniably true. Some of the brands I have helped fulfill are indeed relatively small when compared with my later work for PokerStars and the like, but my expertise gave them the punch they needed to break new ground and explore new territories.

Their markets may have been local, but it's funny how a confident new brand affects its competitors. It causes shockwaves that ripple outwards, forcing everyone around them to take stock and rethink their strategies. It may have been in a small pond, but the tsunami we created was truly enormous.

I'd urge all designers to look back at your career and the difference your work has made to the lives of those who commissioned it. It can be a confidence inspiring experience, to find the true value in the work you have done.

Thursday, 2 July 2009

Defining Web Designer 2.0

A few years ago, the emphasis for web designers was on versatility and multi-tasking. Only those who could do everything themselves would survive, but this seems to be rapidly changing as the web matures. We're beginning to realise that the web, and those who live in it are becoming too sophisticated for a single jack-of-all-trades to properly understand.

Some might attribute this to a post-bubble downsizing, as regional web agencies shrank along with their budgets in the nineties, leaving an entire generation of freelancers fending for themselves. The broadcast television industry had suffered a similar blow a decade earlier, when the arrival of digital TV tipped the budget-to-airtime ratio and studios shut down over night.

The ability to single-handedly carry a web project through from concept to launch was essential to survival for the late nineties web professional, which gave designers like myself a significant advantage later in life. But no agencies meant no strategy, which triggered a torrent of ill-informed web monstrosities, conceptualised by zealous entrepreneurs and marketing directors with no understanding of the medium.

These days, our business is very different. The sector is healthy again, despite recent economical difficulties, and the agencies are enjoying something of a renaissance. Our understanding of the web, and more importantly, those who engage with it is growing all the time. The term 'design' is beginning to take on meanings that were previously overlooked, or misunderstood. These are exciting times.

So what is the modern definition of a web designer? There may be many more, but at Riff Raff, we see design as a combination of the following disciplines in mixed measures:

  • Information Architecture

  • User Experience Design

  • Interaction Design

  • Brand Design

  • Graphic Design

  • Presentation Layer Development (HTML/CSS)

  • Javascript Development


I'm not going to go into great depth about what each of these roles involve; They should be fairly self-explanatory. The question I am forced to ask as I recruit new designers to join our band of Riff Raff is: Where can I find the super-human capable of all of the above? Does this person exist?

If so, let me know. I've got a corner office and reserved parking space with their name on it! careers@studioriffraff.com